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How to change billing email in Facebook Ads and automatically collect receipts
How to change billing email in Facebook Ads and automatically collect receipts

Change your billing email to a Cardboard specific email to automatically collect receipts.

Vidhi Kumar avatar
Written by Vidhi Kumar
Updated over 2 weeks ago

Facebook Ads - for payments by card

Introduction

Managing billing information for various platforms can be streamlined using a dedicated email address. This article guides you through changing your billing email in Facebook Ads with Carboard's Facebook-specific collection email addresses.

  1. Find your email address in Cardboard

    • Go to Subscriptions > Facebook

    • At the bottom right you will find Receipt collection.

      Cardboard receipt collection snapshot
  2. Update email address in Facebook Ads

    • In Facebook's Ads Manager, navigate to the Ad account settings > Ad account setup.

    • Navigate to Ad account contact > Edit email.

    • Enter companyname+facebook@cardboard.email as the billing email on the Edit billing information screen and click Save changes.

    • Facebook will send you a confirmation email to verify the new email. You can find this email in Cardboard.
      Navigate to Emails in the left menu > Open the email sent by Facebook titled "Confirm email address for ad notifications"

    • Press the "Enable receipt collection" button in order to be sent to Facebook and confirm the email and you're set!

    • You will receive emails titled "Your Meta ads receipt (Account ID: …)" which are automatically converted into valid receipts and matched with the correct payment for accounting purposes.

Benefits

  • By using service-specific email addresses for billing, you can centralize and streamline your financial management in Cardboard.

  • This approach simplifies tracking and managing expenses for Facebook Ads in the same place as your other subscriptions.


Facebook Ads - for payments by invoices

Introduction

This section guides you through changing your billing email in Facebook Ads with Carboard's Facebook-specific collection email addresses in case of invoices.

  1. Find your email address in Cardboard

    • Go to Subscriptions > Facebook

    • At the bottom right you will find Receipt collection.

      Cardboard receipt collection snapshot
  2. Access Meta's help center

    • Visit the help center provided by Meta for Facebook Ads.

    • Look for information regarding the management of billing emails.

  3. Update email address in Facebook Ads

    • In your Business Manager, navigate to the settings for billing and payments.

    • In the Payment methods section, click the three dots next to the credit line.

    • Enter companyname+facebook@cardboard.email as the billing email on the Edit billing information screen and click Save changes.

    • Ensure that all Facebook Ads billing notifications are directed to this email.

Benefits

  • By using service-specific email addresses for billing, you can centralize and streamline your financial management in Cardboard.

  • This approach simplifies tracking and managing expenses for Facebook Ads in the same place as your other subscriptions.

NOTE: This only works if your business is set up for monthly invoicing, in which case, you can designate email addresses to receive your invoices at the Business Manager level and ad account level. This may be a helpful option if you work with an agency or partner who manages your ads.


Facebook Ads - for bulk upload of receipts

Introduction

To bulk upload Facebook receipts, we have created an easy way to organize and match receipts in Cardboard to save frustration and time managing these ad payment receipts.

  1. Receipt upload

    • Go to Accounting > Receipt upload

    • Here you have two options: either you can (a) bulk upload the receipts into our system, or (b) send them by email to Cardboard, and we will sort and match them for you automatically.

  2. Receipt upload > direct upload

    • Use the drag and drop feature for an easy way to upload receipts, or click to upload from your system.

  3. Receipt upload > by email

    • Send all receipts as PDF to your company-specific Cardboard email.

    • This email can be found on the Receipt upload page for your account.

Benefits

  • This approach simplifies organizing and automates matching receipts for Facebook Ads in the same place as your other subscriptions.

  • You save time chasing and manually matching receipts for bookkeeping.

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